About Feelings Matter
Feelings Matter Counselling Service
At Feelings Matter, we believe that everyone should have access to meaningful, professional support.
We recognise that people come to therapy with different needs, preferences, and circumstances. That’s why we offer a range of therapy options — from low-cost counselling through to work with qualified and experienced therapists.
Our aim is to provide a safe, supportive, and well-managed service, where clients can access the level of support that feels right for them.
🌿 Our Approach
We offer a structured approach to therapy, designed to make the process clear and supportive from the outset.
This includes:
-
Beginning with an assessment to understand your needs
-
Carefully matching you with a suitable therapist
-
Offering different levels of support depending on your preferences and circumstances
-
Providing ongoing sessions within a consistent and professional framework
We understand that starting therapy can feel daunting, and we aim to make the process as straightforward and reassuring as possible.
🌿 Clinical Leadership
Sylvia Cowell is an experienced therapist and supervisor with a background in counselling, social care, and service development.
She has worked across a range of clinical and community settings, supporting individuals and couples with issues including anxiety, addiction, relationship difficulties, and longer-term emotional challenges. Her approach integrates psychodynamic understanding with practical therapeutic tools, creating a space for both exploration and meaningful change.
Alongside her clinical work, Sylvia has developed and led services designed to increase access to therapy, including the creation of a low-cost counselling model supporting both clients and trainee therapists.
In her role as Clinical Lead at Feelings Matter, she oversees therapist support, clinical governance, and the matching process, ensuring that clients are guided towards the most appropriate level of care within a safe and professionally managed environment.
🌿 Our Team
Our therapists are at different stages of their professional journey, including trainee counsellors, qualified therapists, and experienced practitioners.
This allows us to offer a range of therapy options to suit different needs.
All therapists working within the service:
-
Receive appropriate supervision
-
Work within recognised ethical frameworks
-
Are supported as part of a structured service
Our trainee team changes throughout the year as new cohorts join the service, while qualified and experienced therapists may work with us on an ongoing basis.
🌿 Our Commitment
We are committed to providing a service that is:
-
Accessible – offering low-cost options alongside other levels of support
-
Inclusive – welcoming clients from all backgrounds and experiences
-
Professional – maintaining clear standards of practice and care
-
Confidential – providing a safe and respectful space
🌿 Finding the Right Support
We understand that choosing a therapist is an important decision.
Our role is to help guide you towards the option that best fits your needs, whether that is working with a trainee counsellor, a qualified therapist, or a more experienced practitioner.
You don’t need to have all the answers before you begin — we are here to support you in taking that first step.
Get Started
If you would like to begin, you can book an assessment using the link below.
